Privacy Notice

CrossBorderTS (“we,” “us,” “our”) respects your privacy. This Privacy Notice explains what information we collect, how we use it, how payments are processed, and how client documents are handled and retained.

Information We Collect

We collect limited personal information when you interact with this website or purchase services, including your name, email address, billing information, and any documents you choose to upload. We do not store or have access to your full credit card number.

Payments

Payments are processed securely through third‑party payment processors such as Stripe, PayPal, or Squarespace Payments. These processors handle your payment information using industry‑standard security. We do not store credit card numbers on our servers.

Uploaded Documents

Clients may upload documents through this website or through secure links provided by CrossBorderTS. Documents may include identification records, administrative forms, or other materials needed to support cross‑border processes.

Uploaded documents are used solely to provide the services you request. We do not sell, share, or disclose client documents. Access is limited to authorized personnel involved in delivering services.

Document Retention

Uploaded documents are retained for up to 12 months after the completion of services to allow for follow‑up, verification, or additional administrative support. After this period, documents are securely deleted. You may request early deletion at any time.

How We Use Your Information

Your information is used only to:

  • process payments

  • deliver administrative services

  • communicate with you

  • support cross‑border processes

We do not sell or share your information with third parties.

Security

We use reasonable administrative and technical safeguards to protect personal information and uploaded documents. While no online system is completely secure, we take steps to protect your information from unauthorized access.

Contact

If you have questions or wish to request deletion of your documents, contact us at: info@CrossBorderTS.com